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Personal Data Processing Policy

1. General Provisions

This Personal Data Processing Policy defines the procedure for processing and protecting the personal data of users of the Smartix company website (hereinafter — the Company).

The Company processes personal data in accordance with applicable law and takes the necessary measures to ensure its security and confidentiality.

By using the website, the user confirms acceptance of the terms of this Policy.

2. What Data We Process

The Company may process the following categories of personal data:

  • first and last name;
  • email address;
  • phone number;
  • organization name;
  • job title;
  • data submitted through feedback forms;
  • technical data:
    • IP address,
    • cookies,
    • browser and device data,
    • information about actions on the website.

3. Purposes of Personal Data Processing

Personal data is processed for the following purposes:

  • handling inquiries and requests;
  • providing information about services and products;
  • communicating with the user;
  • entering into and performing contracts;
  • improving website performance;
  • website usage analytics and statistics;
  • sending informational and marketing materials with the user's consent.

4. Legal Basis for Processing

Personal data is processed on the basis of:

  • the user's consent;
  • the necessity to perform a contract;
  • legal requirements;
  • the legitimate interests of the Company that do not violate the rights and freedoms of the user.

5. Data Storage and Protection

The Company takes the necessary organizational and technical measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.

The period of personal data storage is determined by the purposes of processing or by legal requirements.

6. Transfer of Data to Third Parties

The Company may transfer personal data to:

  • contractors and service providers involved in the operation of the website;
  • government authorities in cases stipulated by law;
  • other parties with the user's consent;

The Company does not sell personal data to third parties.

7. User Rights

The user has the right to:

  • obtain information about the processing of their personal data;
  • request clarification, updating, or deletion of data;
  • withdraw consent to the processing of personal data;
  • lodge a complaint with an authorized body;

8. Final Provisions

The Company may make amendments to this Policy. The current version is always available on the website.